Our offices are located in sunny Phoenix, Arizona.
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Absolutely, 100%. We understand that nobody wants to pay for shipping on their purchases, and we happen to agree with this philosophy. No shipping on any item no matter the size or cost. If you buy from us we guarantee free shipping on every single item, every single day.

Yes. Please take advantage of this hassle-free service by requesting your sample from the product page you are interested in or by calling us toll free at 1.888.719.4960. Samples generally take 3-7 days to receive. We have wood and fabric samples for most of the items we carry.

No. Products ship directly from warehouses across the country. Not having physical showrooms enables us to serve you better by saving you taxes and shipping costs. Not having the extra overhead helps us serve you better and allows us to give better deals and loyalty points to say we really do value your patronage and we are proving it for staying loyal.

Our toll free customer care phone number is: 1.888.719.4960

Our toll free fax number is: 1.888.719.6010

Phones and Live Chat are open weekdays, 7am-6pm (MST-Arizona). Currently our offices are closed on Saturdays and Sundays.

Yes. We only sell products that are of good quality. Good materials are essential for commercial grade products that we sell. Nobody wants to buy a paper-finish desk and lightweight task chair and expect it to last through moves and daily wear and tear. This is why all of our products are rigorously tested to last up to five times longer than the low-end items with a short shelf life. And better yet, you can get a lot more in terms of style and quality by only paying a little more. Back that up with our lifetime warranty and you can't go wrong!

Without a doubt affording a nice office set is very possible. In our product catalog we have a wide array of office sets at various price-points allowing for you to find the right piece and the right deal. Remember that shipping is always free, and there is no sales tax to anyone in the USA that does not reside in Arizona. Those factors alone make our already low prices more of an incentive to trust us with your order.

It has been said that an environment sets the tone for productivity. If your office is a mismatch of desks, tables and chairs the office mood is not conducive to a clean, working environment where coming to the office is a privilege rather than a chore. A clean, new, stylish look is affordable and will enhance the office by making a statement to anyone who visits. Impressions are an unavoidable element in business and in life. A sleek, affordable line like our Zuo Modern Collection epitomizes an affordable modern office that achieves the rich look at the value price. You get the best of both worlds with Find Office Furniture!

We take the utmost efforts to secure your information while shopping on our website. We use an absolute minimum 128-bit up to an extra secure 256-bit encryption provided through VeriSign, the most trusted Internet companies for security. We use McAfee Secure to scan our site daily to make sure everything is hacker safe. McAfee has been the leader in virus and site protection sense the dawn of the World Wide Web. We NEVER EVER sell your information to third parties. We believe in privacy and good business practices to ensure future relationships with you, our customer. To learn more about how seriously we take security, please visit here.

To us, the answer to this question is so important we have dedicated an entire page of our site to answering it. Please visit here to learn why you should buy your office furniture from us.

Yes. Please click here to see our online chart and ergonomics guide to help you better understand the true concept and benefits of ergonomic design. Your back and spine are under constant pressure from gravity and unexercised core muscles (such as abs), and if your chair is not ergonomic you can become susceptible to back issues. An ergonomic chair is supposed to adjust to you rather than you adjusting to a non-ergonomic office chair that is actually the cause of your limited comfort.

We are in the process of putting together an awesome program webmasters can use to make money advertising our products on their website. To learn more, please visit here.

Not at this time, although we do plan to offer design services very soon. Please contact us or sign up for our newsletter in the left side of your screen if you would like to be informed when this service is available. However, if you need space planning for a cubicle purchase please give us a call because we can help you out with this. We offer a free space plan with cubicle purchases.

Ordering from FOF is easy. There are a few different ways you can place an order here with us:

Simply log into My Account where you can find all of your orders that you have placed with us, order status, order numbers, invoices, tracking information, and lots of other information regarding your account. The customer care center was designed to keep you well informed of your order history, present order status, FOF Reward Points, returns, and referrals.

Tracking your order from start to finish is simple here at Find Office Furniture. All you have to do is log into My Account, go into orders and choose your order. Once your order has shipped, a UPS tracking number will be available for you to view. You will be informed by e-mail whenever the status of your order changes. You can also view order status in the same place you can view tracking information.

We accept many different forms of payment for your convenience. All major credit cards including Visa, MasterCard, American Express, and Discover are accepted. You can also pay by paper check (E-Check coming soon!) and by Wire Transfer. If you would like to pay by Wire Transfer, please call us before checking out at 1.888.719.4960. We also offer two alternate payment methods which are PayPal and Google Checkout. We do not accept cash. All orders require payment up-front. If you would like to discuss a 50% deposit, we can do this on orders over $5000.

Yes. It is the easiest and fastest way to order. We are always open for orders no matter what time it is in your area. If you place an order with us when our offices are closed, you order will be processed the next business day.

Sales tax is charged only if you live in the great state of Arizona. Arizona residents must pay an 8.3% sales tax. Everyone else is exempt from paying sales tax on orders saving you a considerable amount when combined with free shipping.

Depending on the item and order size conditions for that item are met, we will gladly extend a volume discount. Please call us by phone at 1.888.719.4960 or contact us via e-mail for a review. We will work with you on large orders that warrant additional discounts.

Your credit card is charged within a 24-72 hour period after placing your order with us. If paying through PayPal or Google Checkout, these times could be different. Both PayPal and Google Checkout have different policies that can be found on their website.

Our return policy is very clear and easy to understand. To view all the details of our return policy, please go here. The jist of it is this: You may return an undamaged item, for any reason, within 15-days of purchase date to receive either a store credit or an adjusted refund.

To return an item, simply log-in to My Account, go into orders, choose to view the order details, then scroll down to the items. You will see a checkbox next to each item in your order. Place a check next to each item you would like to return, fill in the form explaining why you are returning the item, then click on the "Submit RMA" button. We will review and process your claim. You can check back periodically to your account to check on the status. Once the status is approved you will be notified by e-mail with instructions for printing an RMA slip to place in the package, and for returning it to our Arizona headquarters. If you do not see the checkboxes you are outside of the 15 day period and no longer qualify to return the product.

Yes, we sell replacement parts for nearly all products we sell. Please call us to inquire about replacement parts at 1.888.719.4960 or use our contact form. You will need to know the model number, which can be found on your invoice which can be accessed through My Account.

You can always contact us by phone at 1.888.719.4960 to speak with a customer care representative with billing questions, or you can always e-mail us through our contact form.

Yes we do accept purchase orders. If you need to set up terms, upon a credit review we will extend them to customers in at least "good" credit standing only. This implies that the purchaser has a solid history of payment that meet the agreed net terms. Please call us for more information or to apply. We will send forms to you via e-mail.

Yes. Please select your items using the online shopping cart and select the check option during checkout. You will receive an e-mail order confirmation with instructions on where to mail paper checks. Once we receive the check we will process your order. Please note that paying with check can add up to 10 days to the delivery time from the time your check is received. You will also receive e-mail confirmation that we received payment. Note that you can also check My Account for more detailed order updates.

This is called "Concealed Damage". If you open your product and discover any visible damage please contact us immediately either by phone at 1.888.719.4960 or through our contact form.

That all depends on your monitor resolution, monitor age, quality, and type along with other factors such as mood and visual perception and even room lighting. All in all the images of products are usually very close or exact to what is perceived. Unfortunately, due to the limits of digital image through compressed images for web-use and the aforementioned factors listed above we cannot guarantee an exact match. The best solution if you feel unsure or are attempting to match existing product is to request a free fabric or wood sample from us.

Yes, we accept both PayPal and Google Checkout as a payment option when going through our online checkout. These are great alternatives if you only want to share your credit card information with PayPal or Google and not us.

Yes. Our goal is to keep you well informed of your order. We use UPS exclusively so you will have confidence in the shipper's ability by way of a tracking number sent to your e-mail. Also you can come to FindOfficeFurniture.com and log into your account to prepare for your products.

In the rare case of a backorder we will notify you as soon as possible. This can occur when there is a very large volume order in the 100's. Most backorders do not last more than a few days. However, if there is any lengthy delay then we will work with you and provide alternatives for any item that is reported out of stock. We will always find a solution that is fair to you.

If you must cancel an order, or an item on an order please contact us as soon as possible. If it is possible to cancel the order with the factory we will. We make no promises, and reserve the right to moderate cancellation status. The sooner you call us the better your odds of stopping an order from being processed.

We'd love too! We have newsletters filled with extras not found on our Web site. This is for our savvy, consumer who wants to stay informed on ergonomics, new innovative office furniture products, and other smart, useful tips aimed at improving your work experience. Also, from time to time, we send out special deals that are only available to our newsletter subscribers.

All products ship free all of the time. Allow anywhere from 3 business days if you're one of the lucky ones near a shipping hub to 15 business days depending on product. Note that most products ship in 3-7 business days!

• All deliveries require a signature
• Most items we sell do require some easy assembly
• With LTL delivery, customer is responsible for unloading (White Glove Service is Available)
• All products ship in securely packed cartons
• All items have a UPS Tracking Number provided via My Account for easy product tracking
• Although uncommon, backorders can occur. We will provide information as we receive it
• Undamaged returns always require an RMA number Full Return Policy
• Sorry, no deliveries can be made to Post Office Boxes

Every office furniture item comes in a carton. Multiple cartons may go on a wood pallet by way of UPS Freight (LTL). Care in the internal package is foremost of importance for us. We have a great record on minimal damage claims because nobody wants a damaged product; only to wait longer for replacement. We believe in getting it right the first time, and that's a major reason why we use a trusted source like UPS for all of our shipments.

Yes. You or your agent, representative, or employee may sign for the products delivered from Find Office Furniture. All packages require a signature for delivery confirmation and security purposes. Sorry, there is no way around this.

UPS will make up to three delivery attempts. They will alert you with a notification that a delivery was attempted and leave this at your address. Thereafter, a second and, if necessary, a third attempt to deliver the package will be made without additional charge. In the rare event that you are not present after the third time you will need to contact UPS to arrange further attempts which can result in additional charges.

Yes. For an additional fee we can arrange for an inside delivery and setup of your office furniture. During checkout, you will have an opportunity to either decline White Glove Service or choose from 2 different levels of WGS service. Descriptions of the 2 different levels are as follows:

• Standard White Glove Service
  Standard Service includes inside placement of your items, and up to three (3) flights of stairs. This service does not include installation/setup or debris removal. This is the minimum service level that we offer.
• Premium White Glove Service
  Premium Service includes inside placement, 2 hours build time, up to three (3) flights of stair carry, unpacking, debris removal, and set-up. Installation/setup services are limited to those that can be performed without the use of advanced tools. Setup services do not include any electrical or component hookups. Any additional installation time will be billed at $30 per quarter hour.

Deliveries are done Monday-Friday during normal business hours. When your order arrives at a local distribution center, you will be contacted by the White Glove Service's dispatch team who will arrange an approximate delivery window with you. All White Glove Service levels minimally include inside placement and up to three flights of stair-carry.

If you require more than what we provide in the above 2 levels of White Glove Service, please don't hesitate to contact us for a custom quote either by phone or e-mail. Copies of our movers insurance policy is available for your property management company upon request.

White Glove Service is the perfect option if you need assistance with getting your item into your dwelling or getting it setup. White Glove Service is ideal when you just don't have the time or man power to get it done yourself.

I need White Glove Service if...

• I'm unable to assemble products requiring assembly myself
• I have no screwdriver or screw gun to perform the assemblies
• I've ordered something that requires heavy-lifting and have no one to assist me
• My building is not delivery friendly (tight access, tight corners, very old buildings etc.)
• My building has a stair-carry that I need assistance with

I don't need White Glove service as much if...

• I or my helpers are able to assist off-loading large items from the truck
• I'm able to assemble products requiring assembly myself
• I have the basic tools to assemble items (screw gun or screwdriver)
• I have no stairs to negotiate during inside placement
• My product ships assembled and I can move contents into my building's threshold
• I'd prefer to save money on installation services that I can coordinate myself

UPS will bring your delivery and leave it with you. Should an item be greater than 50 pounds, you may be required to assist with unloading from the truck. All of your items will come in protected cartons that will either come piece-meal via UPS Ground, or if your order comes by a freight truck (LTL) then it may be secured to a wood pallet for extra support in transit.

Most orders ship within 48-72 hours. You can use the UPS tracking number you can find under My Account to track your shipment. The amount of time an item takes to ship is listed on the product page for each product we carry. Custom orders like desks or conference tables can take up to 4 weeks to ship out. This will always be noted under shipping info section on the items product page.

Depending on your location in relation to the shipping warehouse your items are coming from, we have found that the large majority of our products arrive within 3-5 business days from when you received the e-mail from us informing you your items have shipped. Please allow anywhere from 3-15 business to receive your items. Some more uncommon or specialty items can take up to three weeks and custom orders up to 4 weeks. You will always be given an accurate time line projection when you buy with us right from the start.

LTL simply stands for Less Than Truckload. It means that an item is to big to fit in the standard UPS delivery vehicle, and requires a larger truck, which would not be filled to capacity with the single item. Many orders have items that are either too heavy (over 70 Lbs.) or too large in overall size to ship UPS Ground. They will come via UPS Freight. We still give you free shipping on LTL deliveries.

Many orders have items that are either too heavy (over 70 Lbs.) or too large in overall size to ship UPS Ground. They will come via UPS Freight. We still give you free shipping on LTL deliveries. All LTL deliveries require unloading assistance by customer.

Most of the products we carry have downloadable instructions that are found on the product page for the item in question. Assembly instructions are usually in the format of a .PDF file which requires the free Adobe Reader software to view and print.

Our products are very easy to assemble. Good quality means better materials that will make most assemblies go faster and run smoothly. On top of that, items come with easy to understand instructions. Some products don't even require tools to be fully built. Even our cubicles are easy to put together, again with no tools needed. You won't spend days assembling your order once it arrives nor will you pull out your hair with frustration.

It is unfortunate when damage occurs, but the fact of the matter is that with this commodity it does occassionally happen. However, our damage levels in the past year (2009) were less than 3% which collectively is deemed to be an excellent ratio with room for improvement. Our products are well-packaged to withstand damage during the shipping process. We double-box many items, and refuse to carry products that are easily damaged during shipping. If an item looks damaged or parts are missing, you may conveniently request replacement parts via our customer care line: 1.888.719.4960, My Account, and via e-mail. We will make every effort to help you obtain the necessary replacements as quickly as possible at no extra cost to you.

If damaged is detected please note this with the carrier to support your damaged claim. If utilizing our White Glove Delivery service, we will inspect (free of charge) all furniture that arrives to our warehouse prior to delivery, and immediately report any discrpencies to you. Your options are to allow us to replace or repair any reported damage as soon as possible. Cancelling the order is not possible unless we fail to replace or repair the issue. Depending on the item, whether it is made to order or stocked in a warehouse — replacement times range from 1 -2 weeks. Make no mistake that we will make it right with you in dealing with damaged claims, and we are committed to processing claims fast and getting you a resolution.

At this time, we do ship to the continental United States including Alaska and Hawaii and outlaying territories as well as Canada. Orders shipped to Alaska, Hawaii, US territories, and Canada incur extra delivery charges and do not qualify for free shipping. At this time we do not currently ship to our southern neighbor Mexico. This may change, so please check back.

We are a registered non-resident importer in Canada. This allows us to simplify the purchasing process for our Canadian customers, reduce delays at the border, and prevent unexpected charges at the time of delivery. Taxes, duty and brokerage fees are paid at the time of purchase for all orders shipping to Canada. The "International Fee" that we show in the shopping cart and throughout checkout covers the international shipping costs, duties, and brokerage fees. We will handle all the paperwork! Additionally, GST and, where applicable, HST will be remitted for you to the Canadian government to further simplify your shopping experience. We collect and remit HST for the provinces of Ontario and British Columbia, as well as the increased HST for Nova Scotia, effective July 1, 2010. Please note select postal codes are designated as remote locations, and may also require additional shipping fees.

• Sets of products marked as 'Ships to Canada' may contain individual pieces that are not eligible for international shipping
• Certain product warranties may only be valid in the United States
• All products on our sites are subject to safety and testing standards as required by the United States and may not be certified for use outside the United States
• All dates are shown in Month/Day/Year format (e.g. 5/10/2010 = May 10, 2010)
• All prices shown in US Dollars

Unless otherwise noted, we accept returns on all orders that ship to Canada. All orders fall under our Return Policy. Please note: duties and GST will be refunded, however, all actual shipping costs and brokerage fees are non-refundable.