Straight Desks — Expert Answer
What is a typical return or exchange policy for a commercial straight desk purchased online?
Return policies for commercial office furniture vary by retailer. Most commercial furniture dealers have more restrictive return policies than consumer retailers because desks are large, heavy, and expensive to ship back. Common policies: returns accepted within 10–30 days if the product is unused and in original packaging; restocking fees of 15–25% may apply; return shipping costs are often the buyer's responsibility for non-defective returns. Defective or damaged products are handled differently — these are typically replaced or credited without return shipping charges. Before ordering, review the retailer's specific return policy. At FindOfficeFurniture.com, we work with customers on any product issues — call 888-719-4960 to discuss our policies and resolve any concerns.