What type of casters do I need for carpet vs. hard floors?

For carpet: standard hard-plastic (nylon) casters are appropriate and roll well on low to medium pile. For hard floors (hardwood, tile, LVT, concrete): soft polyurethane casters are essential to prevent scratching and rolling resistance. Most chairs ship with carpet casters by default — if your office has hard floors, request PU casters at order or swap them upon arrival. Universal replacement PU caster sets are widely available for $15–$30. Never use hard nylon casters on hardwood or luxury vinyl — they will cause visible wear within months. FindOfficeFurniture.com can help specify the right caster for your floor type — call 888-719-4960.