What should I do if a drafting chair arrives damaged?

If a drafting chair arrives damaged, document everything before unpacking further: photograph the shipping box, the packaging, and the damaged item. Contact the retailer immediately — at FindOfficeFurniture.com, call 888-719-4960 and our team handles damage claims quickly. Keep all original packaging materials, as carriers and manufacturers may require them for the claim. Most damage issues are resolved with a replacement part shipment (a cracked base or damaged arm) rather than a full return. Do not assemble or use a visibly damaged chair and then attempt to return it — assemble before inspection makes the claim harder to process. Our team at FindOfficeFurniture.com is experienced with resolving freight damage issues efficiently.