What should I do if a filing cabinet arrives damaged by freight?

Filing cabinets are heavy and occasionally sustain shipping damage. The critical step: inspect the packaging and the product before signing the delivery receipt. If there's visible damage to the packaging (crushed corners, holes, forklift damage), note it on the delivery receipt as 'received damaged — subject to inspection' even if the product looks okay through the packaging. Open and inspect immediately after delivery. Photograph any damage from multiple angles. Contact the retailer same-day — freight damage claims have strict time windows (often 48–72 hours). Save all original packaging until the claim is resolved. FindOfficeFurniture.com works with customers through freight damage situations — call 888-719-4960 immediately if your delivery arrives damaged.